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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Mobile Devices | 9% | - Mobile security and data management - Android and iOS configuration - Synchronization and connectivity |
| Security | 22% | - User authentication and permissions - Physical and logical security concepts - Malware prevention, detection and removal - Wireless and network security settings |
| Software Troubleshooting | 36% | - Security-related troubleshooting - Operating system boot and performance issues - Network connectivity problems - Application errors and crashes |
| Operating Systems | 33% | - System utilities and command-line tools - Windows installation and configuration - File systems, storage and driver management - Application installation and updates |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. A user states their workstation will not reach the login screen. Which of the following commands can be used to write a new partition boot sector to the system partition in the Recovery Console?
A) DISKPART
B) BOOTCFG
C) FIXMBR
D) FIXBOOT
2. A technician must add a line into HKLM. Which of the following tools would BEST enable this ability?
A) RD
B) MSCONFIG
C) REGSRV32
D) REGEDIT
3. A night shift employee constantly fails to logoff at the end of their shift. The employee on the next shift regularly does not bother to log in because they are not prompted to do so. Which of the following actions would be BEST for the technician to do to correct this issue?
A) Have each employee report to their supervisor at the end of their shift.
B) Educate employees to log off within an hour of their shift.
C) Write up each employee every time the login and logoff policy is ignored.
D) Set the computer to restart after each employee's shift.
4. The support center for a PC manufacturer believes that the hard drive may be having an issue. The support representative asks the technician to find out how many pages per second and what the queue length is for the hard drive. In which of the following utilities
should the technician look FIRST for this information?
A) Device Manager
B) Drive Management
C) Component Services
D) Performance Monitor
5. A client wants a wireless network set up in the office, but does not want unauthorized users to be able to access the network. Which of the following provides the BEST protection?
A) Disable the SSID
B) Change the default channel
C) Strong encryption
D) AP placement
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: C |






