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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Leveraging Adjacent Roles & Skills | 19% | - Identifying technical and business capabilities - Guiding solution delivery and iteration - Applying systems thinking and platform knowledge - Aligning design with Salesforce ecosystem capabilities - Collaborating with development, UX, and business teams |
| Intangible Deliverables | 26% | - Vision communication and storytelling - Influencing decision-making and advocacy - Relationship and stakeholder management - Building strategic alignment and consensus - Facilitation and cross-discipline collaboration |
| Value Design | 32% | - Feasibility, desirability, and viability assessment - Ethics, values, and user-centric principles - Problem framing and challenge statements - Strategic rationale and future implications - Co-creation and stakeholder engagement methods |
| Tools and Artifacts | 23% | - Design documentation and alignment tools - Discovery and research techniques - Opportunity framing and prioritization frameworks - Roadmapping and solution visualization - Journey mapping and system modeling |
Salesforce Certified Strategy Designer Sample Questions:
1. What can be built to allow agents to quickly gather data from a customer while on the phone?
A) Workflow Rules
B) Process Builder
C) Screen Flow
2. Limiting the solution space by establishing the approach and creating a filtered and well limited-plan allows for greater opportunities to discover and explore.
A) TRUE
B) FALSE
3. Which of these standard organizational roles can be considered to know users/customers, and should therefore be brought in to the braisntorming sessions of the idea generation phase?
A) Salespeople
B) All of them
C) Customer Support Reps
D) None of them
4. Which Filter responds to this definition: " Filter a report by the child object using WITH or WITHOUT conditions. Add subfilters to further filter by fields on the child object. "
A) Advanced Filters
B) Filter Logic
C) Field Filter
D) Filters based on a Formula Field
E) Cross Filter
5. One of the most fundamental aspects of Idea Synthesis is come up with a single definitive solution.
A) TRUE
B) FALSE
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: E | Question # 5 Answer: B |






