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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Design Your Workflows: Spotlight on Slack's APIs | 13% | - Implement Web API and Events API - Understand API terminology and versioning - Manage rate limits - Select correct API: Web API, Events API - Socket Mode vs HTTP event delivery |
| Design for Scale | 9% | - Support Slack Connect and shared channels - Build for Enterprise Grid - Use Enterprise Grid Sandbox |
| Design for Security | 19% | - Comply with compliance and governance requirements - Manage scopes and permissions - Implement OAuth 2.0 and token rotation - Secure data storage and transmission |
| Tools | 5% | - Sample code and resources - Slack Developer Tools (SDT) - Use Bolt framework - Block Kit Builder |
| APIs for Managing Your Slack | 12% | - Admin API for workspace management - SCIM API for user and group management - Audit API for monitoring |
| Distribute Your App | 7% | - Manage app lifecycle and updates - Private distribution - Publish to App Directory |
| Design the Interactive Flow of Your App | 20% | - Handle user entry points: commands, shortcuts, actions - Build workflows and use cases - Align design with Slack architecture - Use Block Kit to build user interfaces |
| Design a Great User Experience | 8% | - Follow Slack design principles - Onboard and guide users - Design accessible and consistent interfaces |
| Apps in the Slack Platform | 7% | - Automate and enhance workspace operations - Choose appropriate Slack surfaces: App Home, modals, messages - Set up collaboration for app development - Securely store and retrieve data and tokens |
Salesforce Certified Slack Developer Sample Questions:
1. In adapting your Slack app for Enterprise Grid, what consideration is important for ensuring it scales effectively across multiple workspaces?
A) Design the app to allow for workspace-specific configurations and permissions within the Grid
B) Bypass workspace-level customization options to ensure consistent app behavior across the Grid
C) Assume a uniform configuration of your app will suit all workspaces within the Grid
D) Restrict the app's functionality to data management tasks to simplify scaling across the Grid
2. Your organization is developing a Slack app for internal IT support where employees can report issues and get help.
What is the most appropriate feature to use for this application?
A) Use slash commands for employees to report their issues in a structured format
B) Set up a dedicated IT support channel where employees post their issues
C) Develop a bot that employees can interact with to report IT issues and receive support
D) Implement a modal form that employees fill out to report IT issues
3. When is it most appropriate to use the Slack Discovery API?
A) For real-time monitoring of user productivity and engagement within Slack channels
B) To comply with legal or regulatory requirements by archiving and searching through all communications within the Slack workspace
C) For developing a Slack bot that automatically responds to keywords mentioned in channels
D) When implementing a feature in a Slack app that requires custom analytics of user messages
4. In which scenario would utilizing the Slack Audit Logs API be most beneficial?
A) When designing a Slack bot to automate responses to common queries in a support channel
B) For real-time notification of messages posted in specific channels
C) To customize the Slack workspace interface and theme settings for individual users
D) When needing to monitor and review changes in user permissions and access to sensitive channels or data
5. Your team is designing a Slack app for company-wide announcements that need to reach all employees efficiently while minimizing disruption.
What design would be most effective for this purpose?
A) Use an external email service to send announcements, with summaries posted in Slack
B) Develop a bot to send individual direct messages to each employee for every announcement
C) Post announcements in a general company-wide channel where all employees are members
D) Create a modal that pops up for every user when there is a new announcement
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: C |






