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Microsoft Lync 2013 Depth Support Engineer Sample Questions:
1. You support a customer whose network environment includes Microsoft Lync Server 2013 servers, an Active Directory Domain Services (AD DS) domain, and Microsoft Exchange 2010. All client computers have Lync 2013 and Outlook 2010 installed. You deploy USB-tethered Lync Phone Edition devices for a group of users. Users are able to access all dialing features, calendar, and contacts. Users report that the Call Logs feature is unavailable for them. You need to make Call Logs available to all users. What should you do?
A) Configure Lync Phone Edition devices to use only client certificate authentication.
B) Add the Exchange Unified Messaging server role to the Exchange organization.
C) Add an Exchange Autodiscover SRV record to the company DNS servers.
D) Configure the Lync Phone Edition devices to use only PIN authentication.
2. You support a Microsoft Lync Server 2013 environment.
The network includes:
-An Enterprise Edition Front End Pool with two Front End Servers,
-A mediation server that is collocated on the Front End Server, and
-A media gateway with 4 Tl trunks for public switched telephone network (PSTN) connectivity.
Users report intermittent outbound PSTN call failures. There are no issues with inbound PSTN
calls. You view the event log information as shown in the exhibit. (Click the Exhibit button.)
You need to find out why outbound calls are failing.
Which two event IDs should you investigate? (Each correct answer presents a complete solution. Choose two.)
A) 46009
B) 46026
C) 44009
D) 46027
3. You support a customer whose network environment includes Microsoft Lync Server 2013 nterprise, with two Front End Servers and two Back End Servers. The Back End Servers are deployed in a high availability configuration. ou create a Front End pool named pool.contoso.com and implement DNS load balancing for client access to the Lync servers. our internal DNS records have the following configuration: Your Lync 2013 clients fail to sign in automatically. The trace log of failed sign-in attempt is as follows:

A) Create the following service record: _sipinternal.tls.contoso.com SRV Priority 0, weight 0, port 5061, FrontEndServer1.contoso.com
B) Create the following host records: Pool A 192.168.1.10 Pool A 192.168.1.11
C) Create the following host records: Sip A 192.162.1.20 Sip A 192.163.1.21
D) Create the following service record: _sip._tls.concoso.com SRV Priority 0, weight 0, port 5061, pooIOl.coato30.com
E) Create the following host records: Pool A 192.168.1.20 Pool A 192.168.1.21
4. You support a customer whose Microsoft Lync Server 2013 Enterprise Pool is configured with Enterprise Voice and Dial-in Conferencing. You specify a Session Initiation Protocol (SIP) Uniform Resource Identifier (URI) for the dial-in conferencing access number. You discover that the SIP URI was configured incorrectly. You need to change the SIP URI. What should you do?
A) Run the Set-CsSipResponseCodeTranslationRule cmdlet.
B) Run the New-CsDialInConferencingDtmfConfiguration cmdlet.
C) Delete the object and recreate the access number.
D) Run the Set-CsDialInConferencingAccessNumber cmdlet.
5. You support a customer whose network environment includes Microsoft Lync Server 2010 Group Chat. You plan to deploy Microsoft
Lync Server 2013 Persistent Chat. You need to ensure that users who access Group Chat will have access to their chat history in Persistent Chat. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
A) Run the Set-CsPersistentChatActiveServer cmdlet.
B) Deploy Lync Server 2013, and then deploy a Persistent Chat pool. Shut down the Lync Server 2010 Group Chat Services, and then run the Export- CsPersistentChatData cmdle:.
C) Ensure that legacy clients can connect to the new Persistent Chat pool. Shut down the Persistent Chat Services, and then run the Import-CsPersistentChatData cmdlet.
D) Back up the mgc from the Group Chat server and restore it to the Persistent Chat server.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: B,C |






