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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Risks in Usability, User Experience and Accessibility | - Typical Risks
|
| Topic 2: Basic Concepts | - Fundamentals
|
| Topic 3: Usability Reviews | - Introduction and Approach
|
| Topic 4: User Surveys | - Survey Techniques
|
| Topic 5: Usability and Accessibility Standards | - Accessibility Standards
|
| Topic 6: Usability Testing | - Test Planning
|
| Topic 7: Roles and Responsibilities | - Stakeholder Collaboration
|
| Topic 8: Selecting Appropriate Methods | - Method Selection
|
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
1. Which of the following statements about usability test plans is true?
A) It should be very elaborate and at least 10 pages
B) It should contain the briefing instructions
C) It contains the results of the test sessions
D) It contains a schedule
2. You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?
A) Which mobile operating system do you prefer?
B) Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
C) Put the first phone you find in your shopping cart!
D) Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
3. Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?
A) Interview users, develop the software, and perform acceptance test
B) Interview users, iteratively develop prototypes, and evaluate the software
C) Iteratively develop prototypes, perform expert reviews, and integrate found issues
D) Define requirements, develop the software, and perform acceptance test
4. Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?
A) The "analyze"-part
B) The "iterate"-part
C) The "evaluate"-part
D) The "design"-part
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B |






