Latest [Feb 24, 2022] 37820X Exam Dumps - Valid and Updated Dumps
Free Sales Ending Soon - 100% Valid 37820X Exam Dumps with 66 Questions
NEW QUESTION 11
Refer to the Scenario: Bittersweet Coffee Company (BCC).
When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs.
Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?
- A. 1600 series telephone sets
- B. Avaya Session Border Controller for Enterprise
- C. Avaya one-X Mobile
- D. Voicemail Pro
Answer: B
NEW QUESTION 12
Refer to the Scenario: IT-FAC.
With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?
- A. The incoming and outgoing trunk must be digital.
- B. The incoming trunk must be digital and the outgoing can be analog or digital.
- C. The Incoming trunk can be analog or digital and the outgoing trunk must be digital.
- D. The incoming and outgoing trunk can be analog or digital.
Answer: B
NEW QUESTION 13
Powered by Avaya R3.x supports several different Hypervisors.
Which two applications support the KVM Hypervisor? (Choose two.)
- A. IP Office
- B. ASBCE
- C. ACCS
- D. AWFOS
Answer: A,D
NEW QUESTION 14
Refer to the Scenario: IT-FAC.
The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.
What can you tell the Account Manager about the CDR/SMDR information and output?
- A. IP Office does not track that Information but It is available using a third-party call accounting application.
- B. IP Office tracks that information and It can be reviewed using the built-in reports.
- C. IP Office does not track that information but it is available with a call center application.
- D. IP Office tracks that information and It Is provided In a CSV format.
Answer: B
NEW QUESTION 15
A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?
- A. Orchestration Designer
- B. Proactive Outreach Manager
- C. Outbound Campaign Management Tool
- D. Communication Control Toolkit
Answer: C
NEW QUESTION 16
Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
- A. No additional user licenses
- B. 16 additional Mobile user licenses
- C. Six additional Power user licenses
- D. 16 additional Office user licenses
Answer: D
NEW QUESTION 17
A company's IT staff often works from remote locations.
What is required for them to manage the Avaya IP Office Platform remotely?
- A. The Avaya Secure Access Link (SAL)
- B. VPN access to the corporate network and a web browser
- C. VPN access to the corporate network and an IP Office System Monitor
- D. VPN access and the System Status tool
Answer: C
NEW QUESTION 18
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
- A. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
- B. To IP Office and anchored In IP Office: A-6
- C. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
- D. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
Answer: A
NEW QUESTION 19
The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?
- A. It does not have a touch screen.
- B. It includes traditional dial pad.
- C. It does not Include a camera.
- D. It must use a corded handset.
Answer: B
NEW QUESTION 20
A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better.
Which benefit would you tell them?
- A. WiFi provides voice and data access for users.
- B. DECT supports longer distances than Wi-Fi.
- C. WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.
- D. DECT Is voice only and the chance of hacking Is minimal,
Answer: D
NEW QUESTION 21
Which two statements describe the competitive advantages of the Avaya Midsize Solution? (Choose two.)
- A. It focuses on the customer's IT relevant needs.
- B. It supports a broader range of endpoints types.
- C. It delivers a lower total cost of ownership compared to all major vendors.
- D. It Is available in more deployment options than other major vendors.
Answer: C,D
NEW QUESTION 22
Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?
- A. Avaya Communicator
- B. Agent Desktop Display
- C. Avaya Agent Desktop
- D. one-X Agent
Answer: A
NEW QUESTION 23
Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?
- A. Only Owner/Admin level users can share files.
- B. All levels of users can share files.
- C. Only Member level users and above can share files.
- D. File sharing is not a capability within Avaya Spaces.
Answer: A
NEW QUESTION 24
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and 200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 200 Telephony users and 435 UC users
- B. 410 Telephony users and 225 UC users
- C. 210 Telephony users and 425 UC users
- D. 400 Telephony users and 235 UC users
Answer: A
NEW QUESTION 25
Web Traveling.com is using Outlook with an Exchange server. You have proposed that the customer use the Outlook plug-In.
What does this plug-In do for the users at Web Travellng.com?
- A. it adds Outlook access to the one-X Portal desktop.
- B. It adds Avaya IX Workplace Client functionality to the Outlook window.
- C. it adds a subset of one-X Portal functionality to the Outlook window.
- D. It adds Outlook access to the Avaya IX Workplace Client for IP Office.
Answer: A
NEW QUESTION 26
Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?
- A. More tech savvy workers are working in the midsize segment.
- B. Employees want access to tools to be more self-sufficient.
- C. The number of users outside of the office is increasing.
- D. Employees are requesting company provided mobile devices.
Answer: A
NEW QUESTION 27
Refer to the Scenario: H&H Tick.
Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?
- A. A high availability deployment on three Dell servers
- B. A virtualized high availability Hyper-V deployment
- C. A high availability deployment on two Portwell Cad servers
- D. A high availability deployment on two Dell servers
Answer: C
NEW QUESTION 28
In Powered by Offer, when Is Fallback Twinning to an external device provided?
- A. After the mobile device rings an administer-able number of rings.
- B. When the mobile device loses contact with the IP Office In the cloud data center
- C. When the IP Office phone loses contact with the IP Office In the cloud data center
- D. When simultaneous mode for the IP Office user is not available
Answer: A
NEW QUESTION 29
With Avaya Equinox Meetings Online, what is the maximum number of live broadcast viewers for a Pro VMR version?
- A. 50 viewers
- B. 100 viewers
- C. 25 viewers
- D. 500 viewers
Answer: D
NEW QUESTION 30
Refer to the Scenario:
Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?
- A. On demand call recording and reporting for any user
- B. HTML based call accounting reports
- C. Centralized management of wired network switches
- D. Meet-me audio conferencing
Answer: C
NEW QUESTION 31
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 15 Standard licenses; since HA Is included with the Standard license
- B. 15 Standard licenses and 15 Standard HA licenses
- C. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- D. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
Answer: A
NEW QUESTION 32
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. The IP Office can be virtualized in either a Nutanix or a VMware environment.
- B. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- C. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
- D. IP Office uses many of the same components and applications such as SBCE and System Manager.
Answer: D
NEW QUESTION 33
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