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ServiceNow is a cloud-based platform that offers a wide range of IT service management solutions. Its Event Management module is designed to help organizations detect, prioritize, and resolve infrastructure-related issues in real-time. To ensure that their clients get the best out of this solution, ServiceNow offers the CIS-EM certification. The Certified Implementation Specialist-Event Management (CIS-EM) exam is designed to test the knowledge and skills of IT professionals in implementing and managing ServiceNow’s Event Management module.
ServiceNow CIS-EM Exam is an excellent opportunity for IT professionals to demonstrate their proficiency in ServiceNow's event management module. Certified Implementation Specialist-Event Management Exam certification is a valuable asset for individuals who want to advance their careers in event management, and it demonstrates to potential employers that the candidate has the knowledge and skills necessary to implement and manage event management processes effectively.
NEW QUESTION # 66
By default, the Alert Console displays what type of alerts?
- A. All Primary and Secondary Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
- B. All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
- C. All Primary alerts with a Severity of Critical, Major, Minor, Warning that are not in Maintenance mode
- D. All Primary, Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
- E. All Primary, Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/concept/alert-priority.html
NEW QUESTION # 67
What two key steps must be performed after creating a new connector instance? (Choose two.)
- A. Activate the connector
- B. Assign a MID Server to the connector
- C. Test the connector
- D. Debug the connector
- E. Enter credentials for the connector
Answer: A,C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/t_EMConfigureConnectorInstance.html
NEW QUESTION # 68
A dynamic grouping of CIs based upon common criteria (filtered CI classes) that can be visualized in operator workspace is called?
- A. A scoped service
- B. A technical service
- C. A manual service
- D. A business service
- E. An application service
Answer: E
NEW QUESTION # 69
Which is not a valid method for accessing alert intelligence?
- A. The application navigator Alert Intelligence menu item
- B. In the right-click menu of an alert list, select Open in Workspace
- C. Select the Lists tab in operator workspace
- D. The application navigator Alerts Console menu item
- E. By appending/workspace to your instance URL
- F. Within an open alert record, click the Open in Workspace button
Answer: D
NEW QUESTION # 70
What would you use to define the monitoring sources allowed to communicate with the ServiceNow instance for Operational Intelligence?
- A. Metric to CI
- B. Metric Type Actions
- C. Metric Config Rules
- D. Metric Registration
Answer: B
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/concept/operational-intelligence-overview.html
NEW QUESTION # 71
What three areas of data quality does the CMDB Health Dashboard focus on? (Choose three.)
- A. Correctness
- B. Configuration
- C. Completeness
- D. Compliance
- E. Conciseness
- F. Conformity
Answer: A,C,D
NEW QUESTION # 72
Which is an invalid state for an alert?
- A. Reopen
- B. Flapping
- C. Closed
- D. Processed
Answer: D
NEW QUESTION # 73
What makes all ServiceNow metrics, tasks, services, configuration items, assets, people, locations, and information a single system of record for IT and business processes?
- A. All applications are built on the Oracle database standard, providing uniformity across products
- B. ServiceNow utilizes the AWS MariaDB cloud database structure, providing a single system of record
- C. ServiceNow is installed within your datacenter providing you complete control
- D. ServiceNow runs on supported Windows servers and is managed through Windows Update
- E. A single table houses all data elements within ServiceNow
- F. All applications that are built by ServiceNow utilize the same data model and code base
Answer: A
NEW QUESTION # 74
What two key steps must be performed after creating a new connector instance? (Choose two.)
- A. Activate the connector
- B. Assign a MID Server to the connector
- C. Test the connector
- D. Debug the connector
- E. Enter credentials for the connector
Answer: A,C
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/t_EMConfigureConnectorInstance.html
NEW QUESTION # 75
Which step in the event rule configuration process enables you to ignore events and prevent alert generation?
- A. Event options
- B. Transform and compose alert output
- C. Threshold
- D. Event filter
Answer: C
NEW QUESTION # 76
What is the minimum role needed to view alerts?
- A. alert_user
- B. evt_mgmt_user
- C. alert_operator
- D. evt_mgmt_operator
Answer: C
NEW QUESTION # 77
Which the following alert promotion rule defined in your ServiceNow instance, which of the anomalies below would be automatically promoted into IT alerts on the Alert Console?
A)
B)
C)
Both anomaly A and anomaly B
D)
Neither anomaly A or anomaly B
- A. Option A
- B. Option B
- C. Option C
- D. Option D
Answer: A
Explanation:
Explanation
Reference https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/create-alert-promotion-rule.html
NEW QUESTION # 78
What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?
- A. A CI is any component within your infrastructure that needs to be managed in order to deliver Services.
- B. The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.
- C. The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.
- D. All CIs stored in the CMDB must have an assigned IP address within your infrastructure.
Answer: A,C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration- management/concept/c_CIRelationships.html
NEW QUESTION # 79
Applying recommended Event Management best practice guidelines, which of the following events should generate an alert?
- A. Every event should generate an alert so you have the opportunity to resolve them all.
- B. Only the most critical events on every CI in the CMDB should generate an alert.
- C. Every event on every critical CI in the CMDB should generate an alert.
- D. Only events that necessitate action should generate an alert.
Answer: D
NEW QUESTION # 80
If a Message Key is not provided, which fields are concatenated to make our own?
- A. Source, Type, DNS, Additional info, Metric Name
- B. Source, Source Instance, Node, Type, Resource
- C. Source, Type, Node, Resource, Metric Name
- D. Source, DNS, Node, Additional info, Metric Name
Answer: C
NEW QUESTION # 81
MID Servers provide important functions in your ITOM Health deployment.
What does MID stand for?
- A. Messaging, Integration, and Data
- B. Maintenance, Information, and Distribution
- C. Management, Instrumentation, and Discovery
- D. Monitoring, Insight, and Domain
Answer: C
NEW QUESTION # 82
The correct regex to capture the name of the server in "the server webserver3.domain.com is down" would be:
- A. the server (.*).*
- B. .*\s(\w+\.\w+\.\w+).*
- C. .*(\w+\.\w+\.\w+).*
- D. The server (.*)\s.*
Answer: C
NEW QUESTION # 83
What applications are included in the ITOM Health product?
- A. Cloud Management
- B. ITOM Visibility
- C. Event Management and Operational Intelligence
- D. Discovery and Service Mapping
Answer: C
NEW QUESTION # 84
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ServiceNow CIS-EM is recognized globally, and attaining this certification provides significant benefits in terms of career growth and advancement. Being CIS-EM certified demonstrates a professional’s expertise in implementing and managing ServiceNow’s event management module, thereby providing advanced incident response capabilities. As a certified professional, individuals will be able to demonstrate a higher level of professionalism, credibility, and technical proficiency to their employers and clients.
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