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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is the primary reason you make more profit by attaching accessories to HP printer and MFP sales?

A) Attaching accessories increases transaction time with a customer and increases opportunity to cross-sell.
B) The margin on accessories is often much larger than on the core product.
C) The accessories can be ordered from the web, so you do not have to spend time on it.
D) When customers use accessories, they use the product more which results in their buying more supplies.

2. Which print job is typical for a horizontal application?

A) posters
B) health records
C) 1:1 documents
D) letterheads

3. With which products does HP provide scan-to-email functionality? (Select two.)

A) single-function monochrome HP LaserJet printers
B) HP Color LaserJet printers
C) HP PhotoSmart printers
D) HP Digital Senders
E) mono and color LaserJet MFPs and selected AIOs

4. Which HP technology delivers high quality output and smaller file sizes?

A) HP PhotoRes
B) HP BestRes
C) HP FastRes
D) HP ColorREt

5. What is a characteristic to look for in a potential imaging and printing customer?

A) reduction of jobs
B) stable workforce (not growing)
C) no change in industry
D) concentration of knowledge workers

Solutions: