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IBM SurePOS 30 Models 34x and E4x Sales mastery Sample Questions:

1. A customer is concerned that the processor speed on the SurePOS 340 is only 1 GHz when the processor on the old SurePOS 330 was 2Ghz. How should the sales representative respond?

A) The new processor is a mobile processor, meaning it actually performs 10% better.
B) In order to save on energy costs, some performance must be sacrificed.
C) 2GHz on the old model was overkill; 1 GHz is the right amount of power for most retail needs.
D) The processor can be easily upgraded if it is not meeting the customer's requirements.

2. Which two SurePOS 340 components can be removed without tools? (Choose two.)

A) system board
B) hard drive
C) power supply
D) processor

3. A retailer is looking to purchase the most environmentally-friendly POS solution.
Which three features of the SurePOS 340 should the sales representative talk about? (Choose three.)

A) 100% free of hazardous materials
B) Celeron M processor
C) solid state drive
D) recycled/recyclable packaging
E) deep sleep

4. Which resource should a sales representative contact for help answering a technical question posed by a customer?

A) Support Guide
B) SMART Zone
C) Knowledgebase
D) TechLine

Solutions: