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SAP C-C4HCBU1808 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Web Content Management | > 12% | - Create and manage CMS content - Preview and publish content - Pages, slots, and components |
| Order Management | 8% - 12% | - Customer support cockpit - Create and modify orders - Order fulfillment and status |
| Additional Know-How | > 12% | - System overview and architecture - Basic administration tasks - Project delivery basics |
| Commerce Management | > 12% | - Navigation and roles in BackOffice - Search and navigation features - Personalization and user settings |
| Business Analyst Principles | < 8% | - Project team collaboration - Basic business analysis concepts |
| Product Content Management | > 12% | - Manage variants and classifications - Product catalog structure - Create, edit, and categorize products |
| Integrations | 8% - 12% | - Integration with SAP and third-party systems - C4HANA solution landscape - Data exchange overview |
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
Question 1
What does the order fulfillment process do? (2)
A. Loads XML format definitions based on standard Business Process Model and Notation (BPMN)
B. Preprocesses orders and splits them into consignments if necessary
C. Creates a support ticket on behalf of a customer
D. Manages and controls an order through all stages in the system once it has been placed
Question 2
How does SAP Commerce arrange its product and category data?
A. A product is duplicated when it is associated with a new category
B. Each product must be associated with only one category
C. All categories must have at least one supercategory
D. Categories can contain other categories and/or products
Question 3
A customer wants to extend the functionality of the SAP Commerce Accelerator without touching its core code base.
What solution do you recommend to the customer?
A. Recipe
B. AddOn
C. localextensions.xml
D. Java library
Question 4
Why do you create multiple search profiles? (2)
A. To personalize Search Engine Optimization (SEO) settings for different parts of a website
B. To personalize search results for different target groups
C. To personalize facets for different categories
D. To personalize search box configurations
Question 5
Which SAP solutions can be integrated with SAP Commerce out-of-the-box? (3)
A. SAP Sales and Distribution
B. SAP Materials Management
C. SAP Customer Engagement Center
D. SAP Marketing Cloud
E. SAP Revenue Cloud
Solutions:
| Question 1 Answer: B,D | Question 2 Answer: D | Question 3 Answer: B | Question 4 Answer: B,D | Question 5 Answer: C,D,E |
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