Microsoft 70-404 Valid Q&A - in .pdf

  • 70-404 pdf
  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • Updated: Jul 30, 2026
  • Q & A: 165 Questions and Answers
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  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
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  • Updated: Jul 30, 2026
  • Q & A: 165 Questions and Answers
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Microsoft 70-404 Valid Q&A - Testing Engine

  • 70-404 Testing Engine
  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • Updated: Jul 30, 2026
  • Q & A: 165 Questions and Answers
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Microsoft 70-404 Exam Syllabus Topics:

SectionObjectives
Service Desk and Incident Management- Problem management
  • 1. Root cause analysis processes
    • 2. Problem record handling
      - Incident management workflow
      • 1. Incident lifecycle configuration
        • 2. Work item templates and queues
          Deploying and Configuring System Center Service Manager- Installation and initial configuration
          • 1. Prerequisites and system requirements
            • 2. Service Manager management server setup
              - Management packs configuration
              • 1. Importing and customizing management packs
                • 2. Service Manager data warehouse integration
                  Security and Access Control- User roles and permissions
                  • 1. Active Directory integration
                    • 2. Role-based access control (RBAC)
                      Service Catalog and Request Fulfillment- Service offerings
                      • 1. Service request workflows
                        • 2. Request offerings configuration
                          Configuration Management Database (CMDB)- Service asset and configuration items
                          • 1. CI classes and relationships
                            • 2. Discovery and synchronization
                              Reporting and Data Warehouse- Reporting configuration
                              • 1. Standard and custom reports
                                • 2. SSRS integration
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