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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. Which two settings are required to receive emails as a QoS Alarm from a remote IP Office site? (Choose two.)
A) Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send messages then go to the SMTP tab and insert the email used by VMPRO.
B) Go to System > "System event" tab > Alarm Tab, create the new alarm and insert the email address that must receive the QoS alarm message.
C) Go to System > SMTP tab, put the email address used by IP Office to send the message.
D) Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send message.
E) Go to System > SMTP tab, put email address to the destination of all messages.
2. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will also use it for inbound and outbound calls. The main site has forty users and one fax machine. The remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital phones?
A) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
B) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
C) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
D) IP500 Preferred edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
3. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?
A) Log On
B) Advanced
C) Dependencies
D) General
E) User
4. An error appears while testing the IP Office VoiceMail database integration.
What are two Avaya resources you can access before escalating the problem to Avaya? (Choose two.)
A) Help button on Monitor
B) System Status Support tool
C) IP Office Knowledge Base Web Site
D) Log into support.avaya.com web site and check on the "InSite" field
E) Ethereal data traces
5. What is the correct sequence that you must configure on VoiceMail Pro for the customer to check a third-party database if the incoming CLI number is a registered user or not?
A) Database Open Action, Database Get Data Action, Database Execute Action and Database Close Action
B) Variable Routing Action on Telephony Actions
C) Database Open Action, Database Execute Action, Database Get Data Action and Database Close Action
D) you cannot check against incoming CLI
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B,D | Question # 5 Answer: C |





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