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What is the duration of the ITILF Exam
- Format: Multiple choices, multiple answers
- Length of Examination: 60 minutes
- Number of Questions: 40
- Passing Score: 65%
How much ITILF Exam Cost
The price of the ITILF exam is $176 USD.
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BCS ITILF Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Four Dimensions of Service Management | - Organizations and people - Value streams and processes - Information and technology - Partners and suppliers |
| Topic 2: ITIL Service Value System (SVS) | - Guiding principles - Service value chain - Governance - Opportunity, demand, and value - Continual improvement |
| Topic 3: Key Concepts of Service Management | - Value and value co-creation - Organizations, service providers, service consumers - Service relationships and outcomes |
| Topic 4: ITIL Practices Overview | - Problem management - Change enablement - Incident management - Service desk - Service level management |
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